What can we help you with?
We know circumstances can change which may lead to you wanting to downgrade your membership but we encourage you to talk to us first so we can help in any way we can. You may lose the professional recognition you've worked hard to get so contact the team at info@isepglobal.org to talk to us.
ISEP's membership grades are competency based. You can find a handy tool here and we'll help you in the right direction. You will need to have a look through the competencies required for your recommended grades and align them to your experience, skills and knowledge to identify which is most suitable for you.
All the details of Full membership are available here. In summary, you will need to submit a written paper and then have an online peer-review interview with two Full CEnv assessors, to assess whether you demonstrate the competencies of an ISEP Full member (and/or CEnv).
If you feel you have developed your skills, knowledge and experience meaning you are eligible for another grade of membership, you will be able to apply online to take your Next Steps.
Take a look at our online Sustainability Skills Map if you're not sure what your next step is, or if you already know go straight to the membership webpage to apply online.
Each grade of membership will have a different entry requirements and eligibility criteria. To find out the requirements for you, take a look at the membership page for your chosen grade here.
If you're not sure which grade is right for you, you can use our helpful tool found here and we'll help you in the right direction.
If you are working in a role which is largely focused on environment, the dual accreditation of Full membership and Chartered Environmentalist (MISEP CEnv) may be the best route for you.
If, at the time, you don't feel you are ready to apply for MISEP CEnv in the first instance then you could consider starting with Practitioner whilst you prepare yourself for MISEP CEnv, or even Associate membership if you are just starting out your professional journey.
This naturally depends on what level you are at and the level of experience you have gained thus far. As you develop in your career, you should aim to upgrade your ISEP membership to reflect your level of competence and knowledge.
One typical upgrade scenario is when a Student member graduates from their degree, they should check their eligibility against Graduate membership. Take a more detailed look at our membership grades and complete three simple titles to find out which membership grade is right for you. You can also view the competency requirements for each grade via our online Sustainability Skills Map.
You can apply online for a new grade if you have progressed professionally since leaving your ISEP membership.
If you are unsure of which grade is right for you, we would encourage you to contact our Membership and Standards Team via email or on 01522 540069 to talk through your options.
Full details will be provided to you by our Membership and Standards Team upon application, but to help you prepare, the following templates will be required (please note these cannot be submitted until an online application has been made):
There are no restrictions; you can upgrade as many times as you wish. Please be aware however that you will be expected to pay the upgrade fee for each upgrade application. You can skip grades if you are planning to upgrade multiple times in a short space of time. Please also note that you will be required to maintain your membership subscription when it becomes due for renewal, even if you are in the process of upgrading. Upgrade fees are one-off payments which do not cover the cost of a membership renewal.
For Practitioner, you will have 3 months to submit your written assessment of competence after successfully completing the entry exam or the Certificate in Environmental Management course (unless you are entitled to a fast-track application).
For Full, you have 4 weeks to complete your written submission and submit this with the supporting documents.
Details about what to include in your assessment case studies and sample case studies are available here.
Our latest membership fees are all available here, including a breakdown on individual prices to apply, upgrade and renew your membership.
Payment is required at the point you complete your online upgrade application.
There are different fees to join, upgrade and renew. To find out what membership would cost you, please look at our online fees page here.
Please contact our Membership Team on +44 (0) 1522 540069 or at info@isepglobal.org and someone will look into this for you.
Our fees are subject to change every year in line with an annual price review and increase. Our current fees are available here.
Membership of ISEP across all of our grades and access to member services is conditional upon the payment of the appropriate membership fee. All fees are displayed on our website. The fees quoted are for individual membership only. You may make a one-off payment for a year’s membership by credit or debit card or an annual direct debit payment
ISEP's renewal process takes 12 weeks from your renewal date before we would automatically cancel your membership. Your membership will automatically cancel if payment is not received within this period but you can come back to us at any time.
Yes, for all payments made over the phone or online, you will receive an instant receipt by email. For payments made by bank transfer, your receipt will be sent the next working day and for direct debit payments, a receipt will be sent to you once ISEP receive the funds.
Log into your MyISEP area using your membership number, click on the 'Payments' tab. You can then see any due invoices and proceed to pay them by clicking the pay and then follow the onscreen instructions to pay an outstanding invoice by card.
Yes. Contact our Membership and Standards Team on +44 (0) 1522 540069 and be sure to you have your membership number to hand.
By logging into MyISEP you will be able to select 'Payments' and download a copy of any invoices you have.
Unfortunately not as the invoice date reflects the start date of your membership, which is when payment is due. Your receipt will confirm the date of payment.
Renewal payments can either be made online through your MyISEP area via the 'Payments' tab; over the phone by calling the Membership and Standards Team on +44 (00 1522 540069; or by BACS. For BACS payments, ISEP's bank details are located at the bottom of your renewal invoice, and your membership number must be used as the payment reference.
Payments can be made by through an automatic direct debit, or by card (we accept all card types). You can also renew an existing membership via bank transfer (BACS), details for this are found at the bottom of your invoice.
It may not always be possible to change the date of your direct debit as this is automatically set as the start date of your membership. If you need this date moving, please contact our Membership and Standards Team on +44 (0) 1522 540069.
Whilst we can't directly invoice your employer for your membership due to data protection, you are able to change your invoice address to your employer's address. If your employer is able to confirm your membership number and invoice number, they are able to make the payment on your behalf.
You can download a copy of your invoice by logging into MyISEP on the ISEP website. Alternatively, contact our Membership and Standards Team at info@isepglobal.org.
You can claim tax relief on:
As ISEP appears on the ‘Approved professional organisations and learned societies (list3)’ then subscriptions taken up are deductible for tax purposes.
The link below will take individuals through a short questionnaire as to what method they will need to use to claim relief.
Claim tax relief for your job expenses: Professional fees and subscriptions - GOV.UK (www.gov.uk)
Yes - email us at info@isepglobal.org or phone us on +44 (0)1522 540069 and we will provide the details you need to arrange a bank transfer. Please be aware that for some grades, a CPD submission may be required before reinstatement is allowed. Full details can be found here.
You may need to reapply, but it will depend on your previous membership level and how long you have been away from us. You can find all the details about reinstatement here.
If you do not already have one, you will first need to register for an account here.
You will need to use the email address you registered with to log in.
Unfortunately if you do not complete an application for membership, we do not store this and you would be required to start your application again.
Try requesting another password reset link. If this still doesn't work, please contact our Membership and Standards Team at info@isepglobal.org
ISEP utilises Stripe to accept payments via card. Should there be an issue with payment, you would receive an error code or reason. You can see what these error codes mean on Stripe's help page here.
Alternatively, contact our Finance Team on +44 (0) 1522 540069 and they will do their best to help you.
If you are unable to log in then there may be an issue with your log-in details. To reset your password click the 'Forgotten password?' link on the log in page and you will be sent an email to set up a new password. If this doesn't work, please contact our Membership and Standards Team at info@isepglobal.org
Make sure you have checked all your inboxes including your spam/junk folders. If you are still confident that you haven't received the email, please contact our Membership and Standards Team at info@isepglobal.org
If you go to the login screen and click Forgotten password? you should be able to request a password reset link to be sent to your email address. We would recommend that you change your password this way, but if this does not work then please email info@isepglobal.org and we will help you.
You can also request a password reset using your membership number. If you can't remember that either, email us at info@isepglobal.org or phone us on +44 (0)1522 540069.
When you register on our website, you will be required to create a password after verifying your email address.
If you have forgotten your password, then you can request a password reset on the login screen by clicking the Forgotten Password link.
Please send details of the email address with which you applied and the one which you would like to be attached to the account instead, to info@isepglobal.org and we will change this for you.
Yes, send your old email address and the new one to our Membership and Standards Team at info@isepglobal.org and we can update this for you.
Please send details of your old email address and the new one which should be applied to the account to info@isepglobal.org. We will update your account for you.
Once you've chosen your preferred grade of membership you will need to complete your online registration form. Depending on your grade, you may need to sit an exam, submit a written assessment and/or have a peer-to-peer interview with our Assessors.
Information on the application processes for each of our grades can be found here.
You can take a look at all of our membership grades here. Additionally, we have created a tool to help you determine which grade may be suitable for you here. If you still don't know what grade is right for you, email us at info@isepglobal.org or phone us on +44 (0)1522 540069 to discuss it.
If you're applying for a grade which requires you to complete an exam, assessment and/or interview before gaining your professional status, you will be recognised as an either an Affiliate Member, or the grade you were when you first applied for a new grade. This is because you are currently working towards your new membership grade. Upon successful completion of your assessment(s) or exam, your status will change within 5 working days after receiving your final results confirmation.
There are different requirements for each membership grade. We recommend having a look through the information here and then getting in touch with the Membership and Standards Team at info@isepglobal.org or submitting an online application.
Yes - email us at info@isepglobal.org or phone us on +44 (0)1522 540069 and we will provide the details you need to arrange a bank transfer. Please be aware that for some grades, a CPD submission may be required before reinstatement is allowed. Full details can be found here.
You may need to reapply, but it will depend on your previous membership level and how long you have been away from us.
You can find all the details about reinstatement here.
You can reinstate your membership using your expired account, so you do not need to create a new account. Find out how to reinstate your membership here.
If you can evidence that you meet a condition below then you will be exempt from the relevant exam process as stated:
If you can evidence that you meet a condition below then you will be exempt from the relevant exam process as stated:
Yes - there is no limit on how many times you can resit your exam. Your first resit will be offered to you free of charge. Any further resits after that incur a charge of £53 per attempt. You should contact the Membership and Standards Team to arrange your resit and pay any fees. You can contact them either by telephone on +44 (0) 1522 540069, or via email on info@isepglobal.org.
Alternatively, if your examination was arranged via a Training Partner, you would need to contact them directly to arrange your examination resit.
Yes, please email the Membership and Standards Team at info@isepglobal.org to let us know.
There is no limit on how many times you can resit your exam - your first resit will be offered to you free of charge. Resits after that incur a charge of £55.50 per attempt.
For Associate exams, you will receive your membership e-certificate within 6 weeks after the month in which you passed your exam. For Practitioner, Full or Fellow assessments, you will receive your membership e-certificate up to 4 weeks after your final results have been issued to you.
When you apply for Student membership you are asked to provide an expected graduation date. You will be contacted prior to this date to notify you of your next steps - you can upgrade to GradISEP or AISEP, depending on your eligibility. You will need to check the entry requirements and the membership standard to confirm which grade you are eligible for. If you chose not to upgrade, your membership grade will change to Affiliate at your next renewal.
For Practitioner candidates, once your exam window has closed it will take up to 5 working days for us to email you the information on the next steps of your application.
For Associate candidates, once you have passed your exam it will take up to 5 working days for your status to update on the website.
All the details of Full membership are available here. In summary, you will need to submit a written paper and then have an online peer-review interview with two Full CEnv assessors, to assess whether you demonstrate the competencies of an ISEP Full member (and/or CEnv).
There is no limit on how many times you can resit your exam - your first resit will be offered to you free of charge. Resits after that incur a charge of £53 per attempt.
For Associate exams, you will receive your membership e-certificate within 6 weeks after the month in which you passed your exam. For Practitioner, Full or Fellow assessments, you will receive your membership e-certificate up to 4 weeks after your final results have been issued to you.
When you apply for Student membership you are asked to provide an expected graduation date. You will be contacted prior to this date to notify you of your next steps - you can upgrade to GradISEP or AISEP, depending on your eligibility. You will need to check the entry requirements and the membership standard to confirm which grade you are eligible for. If you chose not to upgrade, your membership grade will change to Affiliate at your next renewal.
Yes - there is no limit on how many times you can resit your exam. Your first resit will be offered to you free of charge. Any further resits after that incur a charge of £53 per attempt. You should contact the Membership and Standards Team to arrange your resit and pay any fees.
Yes, please email the Membership and Standards Team at info@isepglobal.org to let us know.
For Practitioner candidates, once your exam window has closed it will take up to 5 working days for your status to update on the website.
For Associate candidates, once you have passed your exam it will take up to 5 working days for your status to update on the website.
Closer to the event, please visit the conference website and input your full name and email, here you will be sent a new verification code. Verification codes expire after 24 hours so you will need to request a new one if you are unable to login. If you do not receive your code, please contact events@isepglobal.org
Yes, you can book 30 minute meetings with attendees and 15 minute meetings with exhibitors. Login to the conference website and access the homepage, select 'Schedule appointment' underneath 'Looking to network' and book meetings with exhibitors and attendees. You can also do this via the 'Attendees' page on the conference website and via the Exhibitor page on the site.
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Make sure you are logged into iema.net, if you aren't please log in first. Then head to the ISEP Connect page: https://www.iema.net/events/iema-connect and click on 'register now'. This will bring up your registration confirmation. Scroll down to the bottom and click on 'modify registration' or 'cancel registration'. Follow the process to modify or cancel registration.
Yes, please submit this when completing the application form.
No, the conference is free to all ISEP members. If you are not an ISEP member, you will need to follow the "Not yet, Join ISEP" route to pay and gain access.
We recommend completing this section as it will allow you to meet with peers with similar interests. You can login and amend your registration details at a later date if you wish.
When registering for the conference, you will have access to 'add' sessions to your agenda. You can also edit these via the 'modify your registration' feature or by logging in to the conference website and 'adding' sessions to your agenda.
This conference is exclusive to members' only, please click "Not yet, Join ISEP" and follow your preferred join route to gain access to ISEPs content, resources and access to the ISEP Connect conference.
Please email sales@iema-transform.net to discuss sponsorship.
This conference is a members' only event, we recommend following the Join ISEP route to gain access to ISEPs content, resources and support alongside the ISEP Connect conference speaker and networking programme. Please do not share your join link as this is a unique code.
Are you an existing ISEP member? If yes, click "Yes, login to ISEP" and login with your ISEP membership details. From here, click Register Now and this will take you through to the ISEP Connect web page to finish your registration. Once complete, you will receive an automated email confirmation.You may log in at any point and change your registration answers.
If you are already logged into MyISEP, simply click Register Now and finish your registration on the conference web page.You may log in at any point and change your registration answers.
If you are not an ISEP member, please select "Not yet, Join ISEP", here you will be taken through to register for ISEP membership. Once registration is complete, you will receive a confirmation email from ISEP. Please use the details in this email to login to myiema.net and once logged in, select Register Now to complete the conference registration process. Once complete, you will receive a confirmation email. You may log in at any point and change your registration answers.
Yes, this is important to ensure that the agenda displays in the correct time zone for you.
The conference website is the ISEP Connect web page where you will watch the conference, join chats and discussions and meet with exhibitors. You will have been sent a join link to access the conference. For any issues, please contact events@isepglobal.org
Please log out, clear your cookies and try again, this should now work.
Alternatively, please open an incognito window on your internet browser and go to https://www.isepglobal.org/engage/isep-connect/ then follow the registration route to register.
Yes, however your employer will have a 50% join discount for Affiliate membership and a 25% join discount for professional grades. This discounts only apply to new applications or upgrades. Please speak to your ISEP contact within your organisation to access this discount. If you are not sure who your ISEP contact is, please email corporate@isepglobal.org.
The conference platform is hosted via Cvent and our sessions are broadcast onto the platform using Zoom. During the conference, all you will need to do is click the join link from your emails and you will be able to access the conference site and join sessions. The platform is entirely web-based so you will not need to install anything.
Unfortunately not, the unique verification code you receive will only work on one device.
Yes, this will all be done via the attendee hub which will launch closer to the conference date. Through the hub, you will be able to schedule meetings, live chat and match with your peers based on similar interests.
The conference will feature practical content for environment and sustainability professionals around the world, giving attendees the chance to engage with keynotes, panel discussions and workshops led by industry experts. Our new conference platform will allow members to network with a global audience of professionals and engage through live chat, collaborative sessions, Q&A, polls and one-to-one meetings, helping attendees to share best practice and challenges, discuss legislative updates and enhance their CPD.
We will endeavour to record most sessions to share back to ISEP members post-event but please don't rely on there being a recording.
The attendee hub is a space on the ISEP Connect web page where you will be able to connect with peers based on your interests, chat, video call and schedule meetings before during and after the conference. The attendee hub will open closer to the Conference date and further details will follow via email.
Closer to the event date you will receive an email with a join link to the conference website, please use this link to login throughout the conference, add and watch sessions. For any issues, please contact events@isepglobal.org
The emails you will receive depend on the subscription you have chosen. You can read the description of each option on the subscription page.
ISEP will use this information to send you the information that you want to hear about.
You will not receive any emails regarding the types of communication shown on the subscription page. However, you will still receive emails from ISEP that concern your membership.
A Subscription page is the central location where our members can choose what type of communication they want to receive from ISEP. This allows you more control over the information ISEP sends to you.
Yes, you have total control over your email preference, and you can change them at any time. If you wish to change them, you can head over to MyISEP and select the privacy tab. Here you will find the option to change your subscription. You can also find on the footer of every ISEP email the link to the subscription page where you can update your preferences.
You can subscribe to all options or to as few as you like, is it up to you to decide what type of information you want to hear from us.
You should choose your subscription so you can receive updates regarding information that is relevant to you.
Continuing Professional Development (CPD) is the structured vocational learning any professional carries out to keep their knowledge, skills and capabilities up to date. It is learning that shapes and boosts our careers and helps maintain competence when laws, regulations, standards and practice change, or your career path alters course.
Your learning – the CPD activities you undertake each year – can include formal training courses but also many free and easy-to-access opportunities like reading and writing relevant books, reports and articles, webinars, workshops, conferences and site visits, coaching, and anything else which helps you learn and develop.
Planning, tracking and evidencing your learning is simple yet very important – it helps you set goals, find learning activities that will help you achieve them and keep a record of what you have learned.
You should aim to log at least 30 hours’ worth of activities every year to keep your knowledge current and your development on track.
Be aware that if you have set yourself some particularly challenging goals, then you may need to log more than 30 hours in order to achieve them. Then again there may be times where it’s appropriate to log less than 30 hours, for example if you are taking a career break, are on parental leave, or if you are on long term sick leave. You can discuss this with our team if any of these situations apply to you.
Setting learning and development goals is a crucial part of CPD. It helps you establish what you want to achieve so you can undertake learning that will help you get there.
When starting your annual CPD plan, you should think about where you are in your career now, and what you want to achieve over the coming year. Are you aiming to upgrade your membership and therefore need to work on some core competencies? Are you planning to take on new responsibilities at work and need to develop some new skills? Which sections of the ISEP Skills Map do you feel you could strengthen? Asking yourself these questions will help you to plot clear and achievable goals, which in turn will guide what CPD activities you need to do and record over the coming year.
You can also include shorter term objectives, for example, having a chat with your manager about taking on a new responsibility, or reading up on some new legislation.
You should carry out learning and development all year round and record it as you go, so you can keep on top of the process. However, as ISEP’s CPD year runs from 1st January to 31st December, you should begin each calendar year by setting your goals. From there you should spend around 30 hours over the year doing learning and development activities that support your goals. You should then spend some time at the end of each year reflecting on your learning before you begin again by goal setting in January.
Each quarter, we call in a sample of CPD records from across the membership base. We select a random sample of 1% from each professional membership grade, from Associate through to Full and Specialist Registers. If you are selected, you will have one month to prepare and submit your CPD record which you can either log in the CPD area of the MyISEP portal, or if you have already started logging your CPD in the word template, you can submit this to us.
We are in the process of building a new CPD tool within the new MyISEP Portal, but this is not ready. If you see the CPD tool in the MyISEP Portal, please do not use this.
If you are logging your CPD please download this Word template to log all new and existing CPD records.
If your CPD record is not received after the ISEP Professional Standards team has sent notification and taken reasonable steps to contact you, then this may result in a referral to the Professional Standards Committee. In some cases, it may result in the downgrade of membership to Affiliate.
If your CPD record does not meet ISEP’s requirements, you will be given the opportunity to revise and re-submit your CPD record.
Should a second submission still fail to meet ISEP’s requirements, this may result in a referral to the Professional Standards Committee. In some cases, it may result in the downgrade of membership to Affiliate.
ISEP will accept CPD submissions in any form, as long as your record is relevant, complete and sent to us on time.
There is no need to transfer all this information into the Word template activity by activity. You can upload supporting documents in a number of formats including Word, Excel, PowerPoint and PDF.
Maintaining an accurate and up-to-date CPD record is a mandatory requirement for all ISEP members with a professional grade (Graduate, Associate, Practitioner, Full and Fellow), and those with a Specialist Registration (Auditor, ESOS Lead Assessor, etc.). This is because each member has to demonstrate that they continue to meet the relevant professional standard after initial assessment for their status to remain valid.
While it is not a requirement for Student and Affiliate members, it is prudent to plan and record all vocational learning, especially if you are aiming to achieve a professional grade in the future, or you are working to meet another career goal. Also, demonstrating a commitment to developing and upholding professional knowledge and competence is part of ISEP's Code of Professional Conduct, which all members must abide by.
If you are not sure whether you are required to maintain a CPD record, please read ISEP’s CPD Policy for further details.
Yes. The Auditor, ESOS and EIA registers are practitioner registers, so you need to demonstrate that you continue to practice in the field to maintain your registration. It is a requirement for members holding registration to submit related CPD each year.
Any activity that boosts your knowledge, understanding, range of skills, ability or influence contributes to your CPD. Some examples include:
Take a look at the ISEP Membership Benefits to find the resources and activities that will help you reach your goals.
The ISEP CPD Word template can be used to you can plan your development goals, record and update your log of CPD activities in real time, reflect on the value of each activity and monitor your progress at any time.
If you are asked to send in your record, you will be required to submit your CPD record to ISEP, this can done using in the CPD Word template
Other records and forms will be accepted, but you must ensure all four sections are provided within your submission. (Your development goals, CPD activities, evaluation of completed activities, and overall reflection).
Details of where your evidence should be sent will be provided when you are informed that you have been selected to submit.
Our CPD assessors will be looking for clear evidence of these four areas:
The Professional Standards team will provide you written feedback detailing the outcome of the review. Within feedback, the CPD Assessor will provide you with insights and suggestions as you move toward completing your goals.
Yes. All data and information you upload onto the portal is fully secure and is covered by ISEP’s Privacy Policy.
If you’ve already recorded some CPD activities using ISEP’s CPD word template, you can continue to do this.
Although, in future, when the new CPD tool is live, we will request that all members start logging their CPD via the CPD tool within MyISEP.
lease check your spam/junk folder for the activation email. If it’s not there, contact support at hello@verifyed.io or email membership@isepglobal.org so that we can resend your activation email.
Log into your VerifyEd account and open the certification you want to share. Navigate to the privacy icon and click to select public. Once is public you can share it to Linkedin directly.
You can share your credential in several ways:
Direct link: Copy and share the unique URL of your credential.
QR Code: Use the QR code to the unique URL badge.
LinkedIn: Add it to your LinkedIn profile under ‘Licenses & Certifications’ or click share in a post
Download PDF: Save and send a printable version.
Download image: download your credentials as an image, which you can add to your email signature.
Go to your LinkedIn profile and click ‘+’ in the Licenses & Certifications section.
Yes. Credentials are secured using low-energy blockchain, cryptographic signatures, and adhere to W3C Verifiable Credentials standards—ensuring they are tamper-proof, instantly verifiable, and machine-readable
If you have set the privacy setting to public on your credentials, Verifiers can check the credential by either following the credential link you have share or by scanning its QR code. The system checks the blockchain-stored digital signature and revocation status instantly.
Yes. Even if you lose access to your login, your public credentials remain available at the original URL. However, to manage privacy settings or download a PDF, you’ll need to log in or reset your password.
Credentials already issued remain accessible to learners in perpetuity, even if the institution cancels their account.
First, make sure you're logged into VerifyEd using the same email address the certificate was issued to. If you're logged into a different account, the system won’t recognise you as the owner.
If you’re sure you’re using the correct email but still can’t access the certificate, try logging out and then logging back in. This refresh can often resolve the issue. Once logged in again, your certificate should appear in your dashboard.
If the issue continues, contact hello@verifyed.io for support.
Once you log into your VerifyEd learner account, go to your credential dashboard, select the credential, and click “Share”. You’ll see options for copying a link or downloading a PDF.
Yes! You can post your credential on platforms like Twitter/X, or Facebook. Use the link or the image, and include a short message to highlight your achievement.
That depends on your visibility settings:
No. VerifyEd credentials are cryptographically signed and can’t be edited or reassigned. The ownership remains tied to your name and learner account
Yes. You can link to each credential individually or use your VerifyEd learner profile page, which displays all your public credentials in one place—ideal for CVs, digital portfolios, and job applications.
To change a primary email, you would need to create a new account with your preferred email, and then merge your existing account with the new one. You can do this from the user settings when logged in with the already existing account. All certificates from the old account will then be transferred to the new one.